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Abijim
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Joined: 14 Apr 2008
Posts: 146

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re: Hacked again!

This time it was DruidlStick, Aendron, Delkus, Tarzard, Slogafuko. I have put in a ticket, and have screen shotted the tabs.



Ugh.
Abijim
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Joined: 14 Apr 2008
Posts: 146

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re: Hacked again!

Wtf, got this as a response:

Dear James ******,

The status of your Customer Support ticket #2******* has changed to “Answered.”

You can view your ticket details or check its status by clicking the link below:
[Link Removed]

If you can’t click the link above, copy and paste the entire URL into your browser.

This is the latest response from Customer Support:
Greetings,

Thank you for contacting the World of Warcraft Game Master Department.

After a thorough investigation of the guild bank loss you reported, it appears the member who made the withdrawals did so after legitimately receiving bank withdrawal access by the guild leader.

Additionally, it appears that the withdrawals made by the member in question were within the parameters set by the Guild Leader via the guild rank they provided to the member.

Please be aware that the Guild Leader assumes full responsibility for maintaining the security of the Guild Bank by limiting permissions and making judicious promotions, especially when they may allow for guild bank withdrawals.

Currently, there are several in-game options that the Guild Leader can utilize to maintain a secured guild bank, located in the Guild Management window:

- Authenticator required for withdrawal
- Limit on gold withdrawal per day
- Limit on number of item slot withdrawals per day
- Access to only specific guild tabs

As our investigation did not uncover evidence supporting the use of fraud or bug exploitation to make the withdrawal(s), we will be unable to provide restorations to the guild bank or recover the reported goods from the member who withdrew them. We apologize for any inconvenience this may cause.

We encourage you to review our Guild Bank withdrawal tips at: [Link Removed]

Thank you for your time.

Regards,

Game Master Scrydaenz
Customer Services
Blizzard Entertainment
[Link Removed]
Ragepyre
Officer

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Joined: 17 Aug 2008
Posts: 301

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re: Hacked again!

Yeah DV gave him permission, though he went a little extreme on the withdrawals. It's all good.
Vilvaldi
Guild Leader

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Joined: 16 Jun 2007
Posts: 846

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re: Hacked again!

I spoke to him its cool, he is just the 1st person to actually go ahead and take stuff whne I posted bank clean out take it ya want it

he knows the deal
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